Privacy Policy

Last Updated: November 9 2023

1. Please Read Carefully

Welcome! You have arrived at a website and/or are otherwise interacting with our services, which is owned and operated by Advaya (“Company”). Your privacy is important to us. This Privacy Policy covers our online privacy practices with respect to use and/or disclosure of information we may collect from you when you access or use this website (“Website”).

2. Use of Website

Your access to and use of our website are subject to certain terms and conditions, which are set forth in our Terms of Use. If you do not agree to our Terms of Use, please exit our website now.

3. Collection of Information

We collect certain information, including Personal Information, from and about our Website users in three ways: (1) directly from you or a third-party who is affiliated with you, (2) directly from our web server logs, or (3) with cookies. As used in this Privacy Policy, "Personal Information" means any information that may be used, either alone or in combination with other information, to personally identify an individual.

3.1 Information You Provide

Our Website may include pages or forms that give you the opportunity to provide us with Personal Information about yourself. No website can guarantee security, but we maintain appropriate physical, electronic, and procedural safeguards to protect your personal information collected from you or/ and our Website in compliance with applicable law. Please see the Terms of Use for more specific information about information security and your responsibilities.

3.2 Children

No parts of our Website is directed to minors under the age of 18. Furthermore, we do not knowingly collect or maintain Personal Information from persons under 13 years of age without verifiable parental consent, as required by the Children’s Online Privacy Protection Act (“COPPA”). If you are under 13 years of age, please do not use our Website. If we learn that Personal Information of persons less than 13 years of age has been collected without verifiable parental consent, we will take the appropriate steps to delete this information. To report any concerns or make a request for any such information to be removed, please contact us at info@advaya.me.

3.3 Information We Collect from Your Use of the Website

We collect information about you when you use our website, including, but not limited to the following:

  • Device Information. We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the website. For example, we may collect and analyze information such as (a) IP addresses, geolocation information (as described in the next section below), unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, operating system, the state or country from which you accessed the website; and (b) information related to the ways in which you interact with the website, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the website, the frequency of your use of the website, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
  • Location Information. We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the website), and may use that information to customize the website with location-based information, advertising, and features. For example, if your IP address indicates an origin in Los Angeles, California, the website may be customized with Los Angeles-specific information and advertisements. In order to do this, your location information may be shared with our agents, vendors or advertisers. If you access the website through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
  • Cookies and Other Electronic Technologies. We may use the tools outlined below in order to better understand users. As we adopt additional technologies, we may also gather additional information through other methods.
    • Cookies: “Cookies” are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the website.  We use Cookies to help us improve or tailor the website by tracking your navigation habits, storing your authentication status so you do not have to re-enter your credentials each time you use the website, customizing your experience with the website, and for analytics and fraud prevention.  For more information on cookies, visit http://www.allaboutcookies.org.
    • Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files imbedded invisibly in a web page or email that may be used to collect anonymous information about your use of our website, the websites of selected advertisers, and the emails, special promotions or newsletters that we send you. The information collected by Web Beacons allows us to analyze how many people are using the website, using the selected advertisers’ websites or opening our emails, and for what purpose, and also allows us to enhance our interest-based advertising.
    • Website Analytics: We use Google Analytics on our Site to help us analyze the traffic on our Site. Google’s analytics service generally does not collect personal information unless you voluntarily provide it and generally do not track your browsing habits across websites which do not use their services. We use the information collected from these services to help make the website easier to use. For more information on Google Analytics’ processing of Personal Information, please see http://www.google.com/policies/privacy/partners/. You have the option to opt out of Google Analytics by using a browser plugin provided by Google.
    • Mobile Device Identifiers: Mobile device identifiers are data stored on your mobile device that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of personal information (such as media access control, address and location) and traffic data. Mobile device identifiers help Company learn more about our users’ demographics and internet behaviors.

We use the above information to analyze trends, administer and improve our Services, and monitor traffic and usage patterns for information security purposes and to help make our Website more user friendly and functional.

3.4 Information from Third Parties

We may obtain additional information about you from third parties such as marketers, partners, researchers, and others. We may also obtain additional information about you from third parties who are affiliated with you or have direct information about you (i.e., your family members or friends).

3.5 Aggregate or De-identified Data

We may aggregate and/or de-identify information collected by the website or via other means so that the information is not intended to identify you. Our use and disclosure of aggregated and/or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation for any purpose, in accordance with applicable laws and regulations.

4. Use of Information

We do not sell, lease, rent, or otherwise disclose the Personal Information collected from our Website or form you to third parties unless otherwise stated below or with your consent. 

We use the information that we collect for the following purposes:

  • For the purposes for which you provided the information;
  • To contact you when necessary or requested;
  • To provide, maintain, administer, improve, or expand the website, perform business analysis, or for other internal purposes to support, improve or enhance our business, the website, and other products and services we offer;
  • To customize and tailor your experience of the website;
  • To track and analyze trends and usage in connection with our website;
  • To better understand who uses the website and how we can deliver a better user experience;
  • To combine information received from third parties with the information that we have from or about you and use the combined information for any of the purposes described in this Privacy Policy;
  • To use statistical information that we collect in any way permitted by law, including from third parties in connection with their commercial and marketing efforts;
  • To prevent, detect, and investigate security breaches, fraud, and other potentially illegal or prohibited activities;
  • To enforce the legal terms that govern your use of the website;
  • To protect our rights or property;
  • To administer and troubleshoot the website; andTo administer and troubleshoot the website; and
  • For any other purpose disclosed to you.

We may use third-party service providers to process and store personal information in the United States and other countries.

5. Sharing of Information

We may use third-party service providers to process and store personal information in the United States and other countries.

  • With third parties to provide, maintain, and improve our website, including service providers who access information about you to perform services on our behalf;
  • In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture or dissolution of all or a portion of our business (but only under non-disclosure and confidentiality agreements and protections);
  • If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of our website; and to protect us, our users or the public from harm or illegal activities; and
  • With your consent.

We may also share aggregated, non-personally identifiable information with third parties.

6. Your Privacy Choices

6.1 How You Can Access and Update Your Privacy Choices

You should have seen a pop up privacy notice window when you first arrived our Website. You may update or correct information about your privacy choices at any time through the pop up window or by emailing us at info@advaya.me.

6.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, our website may not function properly if you do so.

6.3 Options for Opting out of Cookies and Mobile Device Identifiers

If you are interested in more information about interest-based advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link or TRUSTe’s Advertising Choices Page to opt-out of receiving tailored advertising from companies that participate in those programs.

Please note that even after opting out of interest-based advertising, you may still see Company’s advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that Company is no longer using its tracking tools—Company still may collect information about your use of the website even after you have opted out of interest-based advertisements and may still serve advertisements to you via the website based on information it collects via the website.

6.4 How Company Responds to Browser “Do Not Track” Signals

We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide above the Network Advertising Initiative’s “Consumer Opt-out” link, Digital Advertising Alliance’s Consumer Opt-Out Link, and TRUSTe’s Advertising Choices page. However, we do not recognize or respond to browser-initiated Do Not Track signals, as the Internet industry is currently still working on Do Not Track standards, implementations and solutions. For more information about DNT signals, visit http://allaboutdnt.com.

6.5 Third Party Links or Websites

Our website may contain links to other websites and those websites may not follow the same privacy practices as Company. We are not responsible for the privacy practices of third party websites. We encourage you to read the privacy policies of such third parties to learn more about their privacy practices. This Privacy Policy does not create rights enforceable by third parties. Some third-party websites or links that we may list in our Website may be:

  • Social Media Platform. Certain sections or functionalities on our website may permit you to share information on third party social media sites or platforms such as Facebook, Instagram, LinkedIn, Pinterest, Twitter, YouTube, or other similar sites (collectively, “Social Media Sites”). Company does not own or control such Social Media Sites, and posting your information on Social Media Sites is subject to the third party’s 
  • Privacy Policy and other legal terms, which may not provide privacy protections with which you agree.  Company is not responsible for any act or omission of any Social Media Site, nor are we responsible for the consequences of your choosing to share your information on Social Media Sites.  
  • Third-Party Websites or Links. You should know that websites/pages (other than the Company’s webpage) referred to or linked from our Website are not under the control, ownership, or operation of the Company. Accordingly, we can make no representation concerning the content of these sites to you, and we make no endorsement of the sites or any information or further links contained on those sites. We are providing these links only as a convenience to you, and you should know that Company has not reviewed these sites and therefore cannot make any representations regarding the quality or reliability of any information found on these sites. We have no control over the content, operations, policies, terms, or other elements of Third-Party Sites, and we do not assume any obligation to review any Third-Party Sites. Company does not necessarily endorse, approve, or sponsor any Third-Party Sites, or any third-party content, advertising, information, materials, products, services, or other items. Furthermore, we are not responsible for the quality or delivery of the products or services offered, accessed, obtained by or advertised at such Third-Party Sites. Finally, we will under no circumstances be liable for any direct, indirect, incidental or special loss or other damage, whether arising from negligence, breach of contract, defamation, infringement of copyright or other intellectual property rights, caused by the exhibition, distribution or exploitation of any information or content contained within these Third-Party Sites.

COMPANY DISCLAIMS ALL LIABILITY IN CONNECTION THEREWITH.

6.6 California Shine the Light Law

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.  If you are a California resident and would like to request this information, please submit your request in an email to info@advaya.me.

7. Retention of Information

We will retain Personal Information for the period necessary to fulfill the purposes for which it has been collected as described in this Privacy Policy unless a longer retention period is required by law (e.g., laws mandating retention of medical records for a certain period of time).

Where practical, we dispose of certain categories of information, including Personal Information, on a regular schedule. For example, we dispose of web server logs after 90 days, information submitted through secure forms after 6 months, access and activity logs relating to the Portal after 1 year, and information collected for analytics purposes on the Website (e.g., information on pages visited on the Website) after 2 years.

8. Security

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Company cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.  

9. Changes to this Privacy Policy

By accessing this Website, you agree that we may change this Privacy Policy from time to time. If we make changes, we will notify you by posting the updated policy on our website and revising the “Last Updated” date above. We encourage you to review the Privacy Policy whenever you use our website to stay informed about our information practices and about ways you can help protect your privacy.

10. How to Contact Us

If you have a question regarding use of the Website, you may email us at info@advaya.me. You acknowledge that the provision of customer support is at our sole discretion and that we have no obligation to provide you with customer support of any kind.

All legal notices to us must be sent to: info@advaya.me.